Level 1 (4 points)

How to redeem a partially scratched Apple Gift Card with proof of purchase?

apple card

[Re-Titled by Moderator]

Original Title: I accidentally scratched off 5 characters of my Apple Gift Card redemption code. I still have the physical card and proof of purchase.”

Posted on Sep 24, 2026 2:39 PM

3 replies

Smilin-Brian

Level 10 (97,882 points)

Sep 25, 2026 1:06 AM in response to momoh291

Thank you for reaching out. 🤗

According to Apple:

If you can't read the code on the back of your card because it's scratched or damaged, contact Apple Support. ←💳

You might need to provide:

An image of the full front and back of your card.
A sales receipt showing when your card was purchased.
The serial number from your card.

Good luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Katana-San

Level 10 (124,115 points)

Sep 25, 2026 7:51 AM in response to momoh291

Hello~ Click on below…

If you can't redeem your Apple Gift Card, App Store Card, or App Store & iTunes Gift Card - Apple Support*

*Contact Apple Support

Go ahead and contact Apple for assistance. I only buy Apple gift cards from link below…

Apple Gift Card - Apple

~Katana-San~

Niel

Level 10 (756,437 points)

Sep 24, 2026 2:41 PM in response to momoh291

Click here and ask Apple Support for assistance; supply them with the remaining part of the code.

The people on these boards are mostly other customers and won't know what the missing characters are.

(265044)

Originally posted at discussions.apple.com/thread/256364431