Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Air Pods 5 with wireless charge case, will not show up in "Find My" app

Has anyone had issues getting the new Air Pods 5 with the wireless charge case, to show up in the "Find My" app?

It pairs easily, shows up in the Bluetooth list, works find with all the functions expected.

I've have an Iphone 16, on IOS 27, other than the Find My not "seeing" the airpods, it work get.

Any help would be nice, I really don't want to go back to the Apple store unless I absolutely have to.

Thanks


4 replies

"Air Pods 5 with wireless charge case, will not show up in "Find My" app: [...]I've have an Iphone 16, on IOS 27, other than the Find My not "seeing" the airpods, it work get.[...]"

-------


AirPods No Being Seen in Find My App:

So, what about https://www.icloud.com/find? See if they are seen in there. IF so, then there is a misconfiguration on your iPhone, such as not properly syncing with Apple's server. So, try restarting your iPhone, which is something to do on all devices after installing an update, along with backlit it up prior to installing an update.


NOTE: AirPods only show at the last location of the device that these were pained to. AirPods cannot be added on their own, as assigning them an IP Address is not a feature --they either hardwired or Bluetooth, depending on your model.

Have you tried to reset your AirPods to see if the issues persist?



My new AirPods 5 with Wireless Charging Case (model A3440, firmware 9A350) work normally over Bluetooth, but they do not appear in Find My. I have verified that: Find My Network is enabled for the AirPods. Find My iPhone and Find My Network are enabled on my iPhone. iCloud Keychain is enabled. Two-factor authentication is enabled. I have factory-reset the AirPods and paired them again. The AirPods do not appear in Find My on my iPhone, iPad, or MacBook, all signed in to the same Apple Account.

I've tried several times, even reset the phone. I'd like to say I'm stumped...but I don't quit that easy.