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No “forgot passcode” option on “change screen time passcode”

i forgot my screen time passcode and there is no “forgot passcode” option on the screen


i cant log out from apple ID because of it, please help !


[Edited by Moderator]

9 replies

You should Factory Reset the phone using a computer. I believe it is the case that a backup contains the Screen Time Passcode, so you may not be able to use that backup to restore the device. If you don't have a computer, you can take the device to Apple or Authorized Apple Service Provider and they will do it with one of theirs.

Restore your iPhone, iPad, or iPod to factory settings using a computer - Apple Support


You are only able to reset the Screen Time passcode on your device when you set the Apple Account/Password to use for the reset. If you skip this step when setting the Screen Time Passcode, there is a warning on the screen that says to reset the Passcode, you will need to provide the Apple Account/Password you want to use. Choosing skip on that final warning will result in a Screen Time Passcode that cannot be reset on the device.

ramzi278 wrote:
i forgot my screen time passcode and there is no “forgot passcode” option on the screen
i cant log out from apple ID because of it, please help !
https://discussions.apple.com/content/attachment/2072d522-726e-4346-b830-6bd3446ce6e2
[Edited by Moderator]

Change your Screen Time passcode on an iPhone or iPad - Apple Support

Use a computer to reset your iPhone and your passcode - Apple Support

Restore your phone to factory settings.

Reset your phone to factory settings. That is your only option. There is no “reset password” option

Also i cant reset my phone to factory settings because it asks for the screen time passcode, apple needs to fix this !! Its obviously an annoying bug, is there a way i can report it to apple directly ?

Yes !!! This is exactly what happened, i set up the password then I accidentally pressed skip when it asked me to put in my apple ID


if i rest my phone to factory settings using computer, would that fix the issue once and for all?

Would it work if I logged in into another apple device and try to remove the screen time from there? I am worried if i log in into another device, i cant log out because screen time wont allow it

Would it work if I logged in into another apple device and try to remove the screen time from there?


This is not possible.



Can you please provide me with a solution