Forgot Apple ID password and phone number for iPhone

Welcome and thank you for reaching out. 🤗

To reset your Apple Account password, you can choose "Forgot Password?" on any sign-in screen and follow the onscreen instructions.

If you have a trusted device, you can use it to change your password directly in Settings. If you don't have a trusted device, you can request account recovery at iforgot.apple.com or by using the Apple Support app on a borrowed device.

Change Phone Number:

According to Apple:

On your iPhone, iPad or Mac:

1. Go to Settings or System Settings, then choose [your name].
2. Tap or click Sign-In & Security.
3. Tap or click your primary phone number to make changes.
4. To remove this phone number from your account, select Remove from Account. If you want to keep the current phone number associated with your Apple Account but change to a different primary phone number, turn off Primary Phone Number.
5. You’re prompted to choose another primary phone number. You can choose one of your other phone numbers already associated with your account as the new primary or add a new primary phone number.
6. Follow the onscreen steps to enter and verify your new primary phone number.

If your new mobile phone number is already connected to your Apple Account as a Messages phone number, shared phone number or trusted phone number, then you don’t need to verify it.

On the web:

The easiest way to change the primary phone number associated with your Apple Account is with your iPhone or other trusted device. A trusted device is an Apple device that’s already signed in to your Apple Account using two-factor authentication, so that we know it’s yours.

1. Go to account.apple.com and sign in to your Apple Account.
2. Go to Sign-In and Security, click Apple Account.
3. Enter the mobile phone number that you want to sign in to your Apple Account, then select Change Apple Account. 
4. A verification code is sent to you at that number. Enter the verification code from the text into the fields provided.

If you need more help, contact Apple Support directly.

Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Angi218 wrote:

My husband got a new iPhone but can't sign in to his Apple ID because he forgot the password and the phone number has changed and unfortunately, he doesn't remember the original number.

What now??

If you forgot your Apple Account password - Apple Support