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MacBook screen shows small dots and keyboard marks

After one month of usage I am seeing these small dots on my screen, they are not dead pixels, I see them even when my MacBook is turned off. Plus that I am seeing keyboard marks on the screen as well.

5 replies

Did you already try to clean your display?


If you have a standard display on your MacBook Pro:

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When cleaning the outside of your MacBook, MacBook Pro, or MacBook Air, first shut down your computer and unplug the power adapter. Then use a damp, soft, lint-free cloth to clean the computer's exterior. Avoid getting moisture in any openings. Don't spray liquid directly on the computer. Don't use aerosol sprays, solvents, abrasives, or cleaners containing hydrogen peroxide that might damage the finish.

To clean the screen on your MacBook, MacBook Pro, or MacBook Air, first shut down the computer and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the computer's screen.

To clean hard-to-remove smudges or fingerprints on the display or exterior of your Mac, you can use a cloth moistened with a 70-percent isopropyl alcohol (IPA) solution to gently wipe the display or enclosure of your Mac laptop.


MacBook Pro models from 2016 and later with Touch Bar and Touch ID: Clean the Touch Bar and Touch ID (power button) on these computers the same way you would clean the display. Shut down your Mac and unplug the power adapter. Dampen a soft, lint-free cloth with water only, then use it to clean the Touch Bar and Touch ID.

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copied from: How to clean your Apple products - Apple Support


In you have a Nano-Texture display on your MacBook Pro:

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To remove dust or smudges from the nano-texture display, use the polishing cloth that came with your Studio Display, Pro Display XDR, iMac, MacBook Pro or iPad Pro (M4).

For infrequent cleaning of hard-to-remove smudges, you can moisten the cloth with a 70-percent isopropyl alcohol (IPA) solution.

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copied from: How to clean your nano-texture Apple display - Apple Support


If you can't get rid of those dots and marks, you should visit an Apple Store or Authorised Apple Service Provider and let them have a look at it:

Apple - Find Locations

Have you installed a keyboard protector? Those are the guilty parties in many issues like yours. If a cover was involved, that would not be covered by warranty.


Hopeful Apple will find this to be a warranty item. Otherwise the entire display must be replaced. Very expensive, US$500 and up. The transparent cover cannot be separately replaced.


Apple information advising against covers: Using a camera cover, palm rest, or keyboard cover on a Mac notebook - Apple Support



If you can not clean them, and they seem to be inside the display, you should definitely visit an Apple Store or Authorised Apple Service Provider.

I'm using a thin pice of paper which I put on the keyboard of my MacBook Pro before closing the lid very carefully, to keep dirt getting onto the display. When I first bought it, it came with such a thin pice of paper.

Although I use the wireless keyboard most of the time, I still can find some marks on the display.

The thing is that I assume these are not dirt, but they seem to be small bubbles under the screen or damage on the layers of the screen. I tried to keep everything clean as well but still I got those dots.

If there is any way that I can prevent more dots like this I'd be appreciated to know the ways.

Thanks