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iPhone 18 Pro camera video recording cuts off after 4 seconds when inactive

I bought the new iPhone 18 pro last Saturday (day after it was released in store) a few days later my camera started acting up. When I try and record a video after a long time of not using video it will then automatically cut off at 4 secs without me doing anything about it. Then when I try and record again it will record normally.


This only happens when I’ve not recorded a video for a few hours but it fixes itself straight after I record again. (I dont know if it makes sense but it’s more easy to show whats happening than explaining it lol)


Is it just me? I’ve tried everything including restarting my phone. I also have lots of free storage like 400+gb…


Is this something that can be sorted? I dont really want to book a repair and spend so much for it after i just bought the new phone 🥹


TIA

1 reply

First, try a forced restart. If that doesn't work take it in to the Apple store to have it looked at.


• Press and quickly release the volume up button

• Press and quickly release the volume down button

• Press and hold the side button.

• When the Apple logo appears, release the button.

Force restart iPhone - Apple Support (IN)


Make an appointment at the Genius Bar to have it diagnosed.

Genius Bar Reservation and Apple Support Options - Apple