Why does my iPhone 13 pro max video recording have no sound?

I haven't connected to any other devices such as headphones or Bluetooth, I had already checked all the settings which is almost ok. When I am recording with another application like Whatsapp then the video sounds are good. But when I am recording with iphone camera application the sound is not good. I can hear my voice but if I am recording from another music it is not good, why? I reset all the settings twice but still have this problem. I recorded voice memo which is good.

Posted on Sep 23, 2026 8:17 PM

1 reply

PreCognition

Level 6 (12,236 points)

Sep 26, 2026 6:12 PM in response to Muradali1

Since your voice sounds clear in Camera videos and Voice Memos works normally, I wouldn’t assume the microphone is faulty.

The iPhone 13 Pro Max records Camera video using multiple microphones in stereo, so music playing elsewhere in the room can sound quite different from your voice. As a test, go to Settings > Camera and turn off Record Stereo Sound, then record the same music again. Apple confirms that earlier iPhone models use stereo recording for video.

I’d also remove the case temporarily and make sure none of the microphone openings are blocked. Apple recommends testing Camera recordings with both the front and rear cameras when checking microphone issues.

Since resetting all settings twice didn’t help, I wouldn’t reset the phone again.