In late February, I got AirPods Pro 3, financed with my Apple Card over six months. Since then, I’ve experienced many problems:
- ANC (Active Noise Cancellation), Transparency, and Conversation Awareness modes are no longer working.
- Sometimes, one AirPod would charge in its case, while the other would not until I insert it again.
- I hear a loud chirp when trying to rest on my side.
I had these issues on iOS 26 and iOS 27 on my old iPhone 16 and my new iPhone 18 Pro Max.
I tried to clean my AirPods with Belkin’s AirPods Cleaning Kit that I purchased from Apple’s Online store to see if ANC would be restored, but they didn’t fix the problem.
i’m thinking it’s some sort of hardware issue. There was some earwax in there that could be the reason, but even cleaning them didn’t do the trick. I wonder what I can do about this. Maybe I can get these repaired or replaced with an AppleCare plan.
I enrolled them in an AppleCare One sometime after purchase but later cancelled. I recently got the new iPhone 18 Pro Max, so I’m wondering if there’s a way I could get AppleCare One and reenroll these AirPods so I could get them fixed or replaced. If not, what are my options? They’re under limited warranty. Thanks for reading.