I have a movie (looking to see if there is more than one) purchased years ago. I went back to watch it in the last week on my Roku TV running the Apple TV app, and a message pops up:
'Incompatible Content. To play this show, try using an Apple device'
This has worked in this environment before. Trying it on an Apple device, the content will play. I found a number of older articles about this issue with some recommendations on correcting the issue, but none of the recommendations to try fix the problem (restart the device; remove the app, restart, re-install the app) are correcting the issue. Any other thoughts on how to potentially correct this issue? This is content that I have purchased, it is a movie (The DaVinci Code) not a TV show.