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Now19
User level: Level 1 (4 points)

POP3 email account not working in Mail app on iPhone

Using Mail app on iPhone and iPad. An email account stopped working on both. Able to get it working on iPad, but not iPhone. Have done the recommended procedure. Once iPhone seemed to piggyback off the iPad, but only showed the inbox and not able to send. When got it to try to load imap, the iPhone didn’t load it. Wanted it to be a pop3 .

Posted on Sep 23, 2026 11:00 AM

1 reply

razmee209
User level: Level 10 (205,348 points)

Sep 23, 2026 12:10 PM in response to Now19

Now19 wrote:
Using Mail app on iPhone and iPad. An email account stopped working on both. Able to get it working on iPad, but not iPhone. Have done the recommended procedure. Once iPhone seemed to piggyback off the iPad, but only showed the inbox and not able to send. When got it to try to load imap, the iPhone didn’t load it. Wanted it to be a pop3 .

Does the recommend procedure include contacting your email provider support or looking at their help site?

If so what did they say?

Originally posted at discussions.apple.com/thread/256363622