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can’t get acces to mac acc

i forgot my admin acc password locked it out and recovery just gets stuck on the apple account password part

6 replies

UPDATE: fixed and I have admin (finally). panicking and deleting an ipod video backup gave me enough storage to update to macOS 27, which fixed recovery and let me reset my password.

Good work, thanks for the update.


Running low on free internal storage space can cause all sorts of strange issues.


You need to maintain at least 20~25% of your internal storage drive free for optimal performance.

Free up storage space on Mac - Apple Support


To gain larger chunks of free space, you can move your Photos, Music or Movie Libraries to an external hard drive.

Move your Photos library to save space on your Mac - Apple Support

Change where your music files are stored on Mac - Apple Support

Move Logic Pro for Mac and MainStage content - Apple Support

Move your iMovie for Mac library - Apple Support

Move a Final Cut Pro library - Apple Support

it just gets stuck at the apple account part

recovery doesnt work