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soojung177
User level: Level 1 (4 points)

Apple TV subscription paid double as I didn't realize it is also included in my iCloud storage subscription

I have an Apple icloud storage subscription which includes Apple TV subscription. I didn't know that it included the Apple TV, and forgot to unsubscribe Apple TV subscription after 7 days of trial and now I got charged double. I want to request for a refund but there's no way to access a page where I can provide this details, therefore stuck.

Posted on Sep 23, 2026 9:14 AM

2 replies

Phil0124
User level: Level 10 (242,520 points)

Sep 23, 2026 9:23 AM in response to soojung177

There should have been no way for a double charge to occur.


If you were subscribed to Apple TV before this the new option will have cancelled the active Apple TV subscription automatically and offer a prorated refund.

From iCloud+ with Apple TV and Apple Arcade - Apple.com

If you currently subscribe to Apple TV or Apple Arcade individually but not iCloud+, you’ll be notified via push notification and email that you’re now subscribed to iCloud+, and you’ll continue to have uninterrupted access to Apple TV and Apple Arcade through your new iCloud+ subscription. Your existing individual Apple TV or Apple Arcade subscription will be cancelled as it’s no longer needed. On Arcade, your game progress and saves are preserved, and there’s no interruption to your access.


If you were in fact double charged and have not received a refund, log in to https://reportaproblem.apple.com with your Apple Account and find the charge you wish to contest and click on Request a Refund.

click here ➜ Request a refund for apps or content that you bought from Apple - Apple Support


Originally posted at discussions.apple.com/thread/256363559