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Brother HL-L2320D printer not working with macOS 27

Hi everyone,

After upgrading my MacBook to macOS 27, my Brother HL-L2320D (USB) laser printer stopped working. It worked perfectly on the previous macOS version.

I contacted Brother Support, and they told me that drivers for macOS 27 are not yet available for this model. They said they're working on them, but they couldn't confirm when, or whether, a compatible driver will be released.


Since I don't know how long this will take, I'd appreciate any help with the following:

  1. Has anyone with a Brother HL-L2300D-series printer (HL-L2320D, HL-L2340DW, HL-L2360DW, etc.) gotten it working on macOS 27?
  2. Is there a generic driver or other workaround that works in the meantime?
  3. Has anyone reinstalled the previous Brother driver on macOS 27 and had it work?

My setup:

  • MacBook Pro 16 M1, 2021
  • macOS 27
  • Brother HL-L2320D, connected via USB


8 replies

Based on user reports, macOS 27 Golden Gate has ‘broken’ printer drivers from several manufacturers. 

 

The Brother HL-L2320D does not support AirPrint, which is the easiest way to connect to a printer and does not require drivers from the manufacturer, only an AirPrint-capable printer. 

 

Rosetta 2 (the macOS engine for running Intel apps on Apple Silicon) is needed for some old printer drivers. Even if it was installed on your Mac previously, the upgrade to macOS 27 Golden Gate removed it for some users (me, included). If Rosetta 2 is not installed and you launch an Intel app, you’ll be prompted to install it. That is what happened here, when I launched an app that I had used frequently on Tahoe then launched for the first time after upgrading to Golden Gate.


 

That prompt does not happen with a printer driver. Accordingly, it may help to install Rosetta 2 using Terminal. Apple provides instructions for that HERE. Based on other reports, that will likely solve your issue.


Note that if this enables your old printer drivers to work, you’ve only put off the inevitable. As the dialog box above indicates, macOS 27 is the last version that will support Intel-only apps (and printer drivers). If you upgrade to macOS 28, you will need to find another solution – either a new printer (get one that supports AirPrint), or for example setting up a Raspberry Pi as a print server (not too hard and plenty of tutorials, but the cost will be similar to an inexpensive printer).

 

If that does not help, then the first step is to reset your printing system. Note that doing so will remove all your printers and you will need to re-add them, but that is Apple’s suggested method to solve printing problems.

 

Steps to Reset the Printing System

  • Open System Settings > Printers & Scanners
  • Secondary-click (right-click, two-finger click) in the top two lines or on any printer and select Reset Printing System

 

Since your printer does not support AirPrint, check the manufacturer’s website, and if there are no updated drivers, then you may be able to set up your printer on macOS using a generic driver.

 

Steps to Connect and Print

  • Connect the printer: Plug the printer into your Mac using a USB cable, or connect it to your local network via an Ethernet cable. 
  • Add the printer: Click Add Printer, Scanner, or Fax (the + button).
  • Choose Driver: Select your printer from the list. In the "Use" drop-down menu, choose Generic PostScript Printer.
  • Finish setup: Click Add to complete the installation.
  • More info: Add a printer to your printer list so you can use it on Mac - Apple Support

 

If that does not work, there are two other options:

 

Option 1: connect the printer to a always-on host computer (like a Mac, Windows PC, or Raspberry Pi) running third-party print server software such as HandyPrint, Onyx, or a CUPS-based solution to share the printer via AirPrint.

 

Option 2: you may be able to use the manufacturer’s printing app, which is available on the Mac App Store.

 

Brother iPrint & Scan

https://apps.apple.com/us/app/brother-iprint-scan/id1193539993?mt=12

I previously posted that my Brother HL-L2390DW also quit working with macOS 27. Here is my work-around: So far anything I have been working on can be exported as a PDF. Brother iPrint&Scan, for printing on my machine, will only accept PDF, not text. I use the Menu to select File>Export as PDF (or File>Save As>PDF) and save it to the Desktop. Go to your Apps>iPrint&Share>Print>PDF>Select Desktop on the left column> file (PDFs will be highlighted)>print. That's a lot of steps but it does work and goes pretty fast after you get used to it. Hope that helps.

I am also unable to print.


Setup: MacBook Air M4 2025

macOS 27

Brother HL-L2390DW


Everything worked fine until macOS 27. Brother says no driver available to work with macOS 27. One work-around is iPrint&Scan. This is not a good solution as far as I can tell since "Print" requires a PDF. Any recommendations on a printer that will work with macOS 27?

The Brother HL-L2390DW is listed as an AirPrint-enabled model here:

https://mfi.apple.com/account/airprint-search


A separate driver should not be needed if the printer is connected to the same network as your MacBook Air. See also About AirPrint - Apple Support.


If necessary, a full power-cycle sequence may be worth testing. Power off the Wi-Fi router, the printer, and the MacBook Air. Wait a couple of minutes. Power on the router. Wait a minute or two. Power on the printer. Wait another minute. Power on the MacBook Air.

Brother has a driver update for Mac OS 27 ... does not work. Their Brother iPrint & Scan software will not install.


Mac Mini OS 27.0.1

Thanks a lot! I got it.

Also, it may be worth checking that your HL-L2390DW has the latest possible firmware.