Level 1 (4 points)

I can't cancel subscribtion so can't change payment so update and download app and no chance to mail apple

I want to change the region and the map, but I can't because my subscription is still active, which I have already canceled (because of this, I can't even update free apps like whatsapp). I need help. iPhone 12

Posted on Sep 23, 2026 6:03 AM

3 replies

WheelieNick

Level 9 (74,110 points)

Sep 23, 2026 7:23 AM in response to hachapurinternational

Option 1: Contact Apple Support for Immediate Cancellation

Since you cannot change your region until the subscription period officially hits zero days, you need a human to force-terminate it.

Go to the official Apple Support Page.
Choose Billing & Subscriptions or start a live chat/call.
Ask the support agent to immediately cancel/terminate your active subscription so you can change your account region right away.

Option 2: Wait Out the Expiration Date

Check your subscription expiration date under Settings > [Your Name] > Subscriptions.
Once that exact date passes and the subscription status changes to "Expired," the block lifts automatically.

hachapurinternational Author

Level 1 (4 points)

Sep 24, 2026 8:40 AM in response to WheelieNick

thanks but I have not live chat )))

hachapurinternational Author

Level 1 (4 points)

Sep 24, 2026 8:44 AM in response to hachapurinternational

I'm trying to find it on web page – no, cause iphone can't download any app (no payment method no downloads even free apps)

Originally posted at discussions.apple.com/thread/256363398