User level: Level 1 (4 points)I need help with a refund, how do i go about it? I was charged for a subscription I was not aware of and I need a refund as soon as possible
Posted on Sep 23, 2026 2:14 AM
User level: Level 10 (124,115 points)Sep 23, 2026 7:55 PM in response to EniolaAkanni
Hello~ You can start your request here…
Request a refund for apps or content that you bought from Apple - Apple Support
Also…you may need to read through this by clicking on the user tip below that was written by *MrHoffman* as it contains much helpful information all in one convenient place…
Billed, but you didn’t buy? - Apple Community
~Katana-San~
User level: Level 10 (97,882 points)Sep 23, 2026 3:05 AM in response to EniolaAkanni
Thank you for reaching out. 🤗
Learn how to → Request a Refund.
NOTE: Refunds are not guaranteed, they are the exception.
If your refund is approved, the funds are applied to the same payment method that you used to buy the item.
Here's how long it takes for a refund to appear on your account or statement:
Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.
Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.
Credit and debit cards, Apple Pay, Apple Cash, and all other payment methods—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution.
Note: Once a decision has been made on your refund request, you will get a follow up email from Apple.
Learn how to → Check Refund Status.
Final Note: I have written a detailed user-tip on this subject that goes into greater detail. See ▶︎ Request A Refund for more.
Good luck! 👋🏼😉
Smiliñ 😎 Brian
Originally posted at discussions.apple.com/thread/256363300