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Sandal_kumar
User level: Level 1 (4 points)

Extremely Disappointed with the Durability of My 5-Month-Old iPhone 17 Pro

I’m really disappointed with my iPhone 17 Pro. It’s only 5 months old, and despite being inside a protective case, it fell from less than 3 feet and ended up with a significant dent on the body. I take extremely good care of my products, so this is honestly frustrating.


I bought the 17 Pro specifically for vlogging and video shooting, and now having to use a visibly damaged phone is upsetting. The repair/replacement cost is also extremely high.


I’ve been a loyal Apple customer and own a MacBook Pro, iPad, Apple Pencil Pro, AirPods Pro 2, and iPhone. I genuinely expected better durability from a premium product at this price. Has anyone else experienced something similar, and did Apple offer any goodwill support?

Posted on Sep 22, 2026 10:42 PM

3 replies

SravanKrA
User level: Level 10 (454,138 points)

Sep 22, 2026 11:52 PM in response to Sandal_kumar

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SravanKrA
User level: Level 10 (454,138 points)

Sep 22, 2026 11:53 PM in response to Sandal_kumar

Apple Inc. says: We would love to hear your comments about any of our hardware and software products. Send us your thoughts.


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MLA72
User level: Level 1 (14 points)

Sep 22, 2026 11:58 PM in response to Sandal_kumar

AI Overview

The standard warranty on an Apple iPhone 17 is good for one Year

Originally posted at discussions.apple.com/thread/256363219