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Littlebitconfuseddd
User level: Level 1 (4 points)

Can’t make in app purchases suddenly after many years - appears to only be 1 app? Named Hyper Heroes

I’m in Australia, up until 2 weeks ago I was making in-app purchases on a game called hyper heroes, one day the currency changed to what appears to be $USD and if you attempt any purchase it just stays as “confirming” I do not have any outstanding amounts on my account and other transactions seem to work fine, I was just wondering could this only mean it’s the game that is the issue? And what reason would there be for it to suddenly stop? (The games Devs haven’t updated for about 3 years so I cannot contact them)- it seems like it is now down for everyone. Is there anything that can be done?

Posted on Sep 22, 2026 9:33 PM

4 replies

Ingo2711
User level: Level 10 (93,009 points)

Sep 22, 2026 9:52 PM in response to Littlebitconfuseddd

If you open the AppStore and search for this game, you can find the website of the developer and the link for their support: https://redbrixwall.com/en/support

How to contact an app developer - Apple Support

But, as you have mentioned, it is not clear if the In-App purchases are still an option, although they are listed in the description of the game.


copied from: AppStore macOS

Smilin-Brian
User level: Level 10 (97,882 points)

Sep 23, 2026 2:18 AM in response to Littlebitconfuseddd

Welcome and thank you for reaching out. 🤗


The ability to make an in-app purchase requires a functioning payment method.


A payment method is often required to verify your identity, prevent fraud and ensure a streamlined process if you decide to make in-app purchases or purchase paid apps later.


It also helps companies manage age restrictions and regional content availability.


Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.


If it still fails, contact Apple Support directly.



Good Luck! 👋🏼😉

Smiliñ 😎 Brian | Community Volunteer

Littlebitconfuseddd Author
User level: Level 1 (4 points)

Sep 22, 2026 10:54 PM in response to Ingo2711

Sorry that’s a different game but I believe it’s my fault, I didn’t include the entire name of what the game is listed as on the store, which is “ hyper heroes: marble-like rpg”

Ingo2711
User level: Level 10 (93,009 points)

Sep 23, 2026 1:14 AM in response to Littlebitconfuseddd

So did you check this specific page in the AppStore to see if you can find any developer contact information?

I'm afraid this is the only way to do that.

Originally posted at discussions.apple.com/thread/256363194