Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.

Audio/Mic not working on third party apps

I have an iPhone 17 pro max. I bought it 3 days ago. The mic works fine on voice memos, calls and video recordings with the camera. But there is no sound when I record anything on WhatsApp, Snapchat, Instagram, Facebook, or Messenger. That means with third-party apps, the mic is not working. The voice messages or videos recorded with third-party apps just have empty audio. I had iOS 17, it was same. Then, I did iOS 17.2 beta, it is still the same.


I have done everything: reset privacy settings, have given access of microphone to all the apps. Whatever possible solution I saw online, I did. Nothing worked. Please suggest me the possible solution.

4 replies

nqbkhan3 wrote:
I have an iPhone 17 pro max. I bought it 3 days ago. The mic works fine on voice memos, calls and video recordings with the camera. But there is no sound when I record anything on WhatsApp, Snapchat, Instagram, Facebook, or Messenger. That means with third-party apps, the mic is not working. The voice messages or videos recorded with third-party apps just have empty audio. I had iOS 17, it was same. Then, I did iOS 17.2 beta, it is still the same.
I have done everything: reset privacy settings, have given access of microphone to all the apps. Whatever possible solution I saw online, I did. Nothing worked. Please suggest me the possible solution.

Have you:


Opened Settings > Privacy & Security > Microphone - granted access to the microphone for the apps you want to have access?

yes I already have done it. still they do not work

Hi. Haven't you fixed it yet?

No. Its still the same