Unofficial archive. This is a read-only, community-run archive of the Apple Support Community. It is not affiliated with or endorsed by Apple Inc.
PurdueRS125
User level: Level 1 (5 points)

Stuck on Apple ID Recently Used at APPLE STORE for $149.99 Via Apple Pay Scam

I am stuck on this current scam.

Your Apple ID was recently used at APPLE STORE for $149.99 Via Apple Pay

Pre-Authorization!We have placed those request on hold to ensure safest

and Security.Not you? Immediately call Apple Support +1-******** to

Freeze it!.


I clicked on Cancel and it won't go away. I shut down the phone (hard boot), but it does not ask for the unlock code and comes back on with the message.


Posted on Sep 22, 2026 1:05 PM

2 replies

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 22, 2026 2:28 PM in response to PurdueRS125

Perform a Force Restart:

  • Press and quickly release Volume up
  • Press and quickly release Volume down
  • Press and HOLD the Side button until the Apple logo appears. This may take up to 15 seconds before you see the Apple logo and can let go of the Side button. Ignore anything else the screen during this time including the Slide to Power Off prompt.


For a message there is not a Cancel button to remove it, you would slide to the left on the message to delete it.

AlliahBlake
User level: Level 1 (8 points)

Sep 22, 2026 2:09 PM in response to PurdueRS125

My iPad is locked

Originally posted at discussions.apple.com/thread/256362945