User level: Level 1 (4 points)Hello, I have a remaining Apple Account balance of $0.02 from a redeemed gift card. I need to change my payment method/account settings, but I cannot use this remaining balance because it is too small. Could you please help me clear the remaining $0.02 balance from my Apple Account?
Posted on Sep 22, 2026 10:14 AM
User level: Level 10 (97,882 points)Sep 23, 2026 2:22 AM in response to anassch
Welcome and thank you for reaching out. 🤗
Here at the Apple Support Community, we are volunteers (thoughtful Apple users) who share knowledge in an effort to help others, such as yourself.
We don’t have the power to look into accounts, make changes or remove the balance.
You will need to → Contact Apple Support to request a reset of your account balance to zero.
Thanks again for reaching out. 👍🏼
All the best! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
User level: Level 10 (124,115 points)Sep 23, 2026 5:40 PM in response to anassch
Hello ~If you are trying to zero your balance before changing regions…you may purchase an item from the App Store for more than your balance and the remainder will be billed to your credit card on file thus zeroing your balance . You may also go to lower left hand corner and click on Support and they can zero it for you or…
Contact Apple for support and service
Also if you are changing regions take a look through this article as well…
Change your Apple ID country or region - Apple Support
~Katana-San~
User level: Level 10 (105,996 points)Sep 22, 2026 10:16 AM in response to anassch
Contact Apple for clearing your balance without making a purchase.
Originally posted at discussions.apple.com/thread/256362838