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Removing Apple profile from Mac without Apple Account password

I need assistance with removing an Apple account from a Mac. I am trying to remove a profile of a former user on this computer. For obvious reasons, I don't have her "apple account" password, and clearly simply changing it from the account itself or the admin accounts is not helping. I can't remove icloud, I can't remove the apple account, and I can't delete the profile without a password I don't have.


I saw another post about this same issue where the OP was just accused of theft and no other solutions were provided. I need to remove this user account and no one in the company I manage has this apple account because they do not use apple accounts. It was only created in the first place because the Mac forces it. What can I do that isn't a factory reset? I am not trying to rebuild this entire computer and the other profiles on it just because of this one account that is taking up space.


1 reply

I had the same issue. You can try apple support and they might be able to help you, or bring it to an Apple Store or Best Buy