Disabled App Store
[Re-Titled by Moderator]
Original Title: App Store
Disabled App Store
[Re-Titled by Moderator]
Original Title: App Store
Posted on Sep 22, 2026 8:35 AM
Sep 22, 2026 8:40 AM in response to brendeeka
Disabled how?
What happens when you try to use it?
Do you get an error? If so, what does it say?
If your account is diabled for Media & Puchases see the following support document.
click here ➜ If a message says 'Your Media & Purchases account has been disabled' - Apple Support
Otherwise, please explain exactly what the issue is.
Sep 23, 2026 2:07 AM in response to brendeeka
Thank you for reaching out. 🤗
When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
Sep 22, 2026 8:39 AM in response to brendeeka
Which one? Mac or iPhone/iPad?
If your Apple Account is locked, not active, or disabled - Apple Support
If your Media & Purchases account has been disabled
If you see a message that says “Your Media & Purchases account has been disabled,” you might be able to request reactivation by tapping Continue right from the alert.
You can also request reactivation.
Originally posted at discussions.apple.com/thread/256362781