User level: Level 1 (9 points)If I am watch a video on facebook and my iphone receives a telephone call, the phone will not ring. The phone does ring if I am just on the app. This could also be a problem with other apps while watching a video
Posted on Sep 22, 2026 8:17 AM
User level: Level 10 (233,174 points)Sep 22, 2026 8:22 AM in response to thepillone
I haven't experience this, but you might want to open Settings > Apps > Facebook > Notifications and make sure Allow Notifications is turned on there. If this doesn't help, you may need to contact Facebook as they tend to need to update their apps multiple times a week to fix something the previous update broke in their app, only to break something else. Apple doesn't own nor have anything to do with the Facebook app.
Originally posted at discussions.apple.com/thread/256362744