Hello. I need help with two unpaid in-app purchases that I did not receive.
I attempted to purchase “Gold Set 4” ($19.99) and “Limited Offer 7” ($19.99), but I never received the purchased content in the game.
Both transactions are now showing as unpaid, and because of this I cannot download or update any apps from the App Store.
I contacted the game developer three days ago, but I have not received a response or a resolution.
I do not want to pay for purchases that I did not receive. Please investigate these transactions and help remove the unpaid orders or otherwise resolve the issue so that I can use the App Store again.
I can provide screenshots and any transaction/order information you need.
