Apologies if Ive submitted this already, I can't find it in the forum.
I have upgraded the hard drive on my iMac (Retina 5K, 27-inch, 2019) to 2TB SSD due to what I thought was a failed fusion hard drive; crashing repeatedly and not being able to reinstall macOS from recovery (Option+Command+R), and also not being able to access the diagnostics (Command+D)
Ive got my iMac back from the shop with the new drive installed and they installed macOS Monterey. I cannot upgrade to macOS Sequoia from the desktop or from Mac recovery an error appears before it finishes on all attempts.
I don't want to bring it back to the shop because it was a costly upgrade, I'd appreciate any help from the forum.
Thanks,
Paul