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afinnafsan
User level: Level 1 (5 points)

Screen won’t rotate to landscape on iPhone 18 Pro Max (iOS 27)

I’m experiencing a screen orientation issue on my iPhone 18 Pro Max running iOS 27.

The problem is:

  • Portrait Orientation Lock is turned off.
  • When I open the YouTube app and play a video, rotating the phone to landscape does not rotate the video. It remains in portrait mode. Even same for in photos


Posted on Sep 22, 2026 5:21 AM

3 replies

ProustGiulio
User level: Level 10 (212,396 points)

Sep 22, 2026 7:18 AM in response to afinnafsan

If you already performed (to no avail) all the steps provided in this support article:--> Rotate the screen on your iPhone or iPod touch , try checking the display zoom in Settings>Display & Brightness>Display Zoom and set it to Default. When done, restart your iPhone again.


If the issue still persists, contact Apple Support directly, using this link:--> Contact - Official Apple Support


Regards

Giulio


Buadhai
User level: Level 1 (91 points)

Nov 2, 2026 7:09 PM in response to Buadhai

It’s happened to me three times now. Rebooting the phone works but I should not have to repeatedly reboot a device to get it to work properly.

Buadhai
User level: Level 1 (91 points)

Nov 1, 2026 8:44 PM in response to afinnafsan

I had this problem as well. Today, I was at a 7Eleven checkout counter where the cashier had just scanned my items. Went to pay, but my iPhone 18 Pro was stuck on a rotated Messages app. Rotation lock not enabled. So, everyone in line behind me had to wait while I rebooted the phone. A bit embarrassing. This shouldn’t happen.

Originally posted at discussions.apple.com/thread/256362620