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eileenannette
User level: Level 1 (4 points)

Battery on macbook new will not charge

I did not use my 2024 new computer apple macbook air and now it will not charge beyond 1 percent. Do I need a new battery ? What is the cost?

Posted on Sep 22, 2026 3:51 AM

1 reply

Owl-53
User level: Level 10 (123,805 points)

Sep 22, 2026 5:33 AM in response to eileenannette

A 2024 MacBook Air that has been sitting unused and is now stuck at 1% does not necessarily need a new battery. 


Apple specifically notes that a Mac removed from long-term storage can be in a very low-battery state and may need at least 20 minutes connected to its power adapter before it can be used. (Apple Support)


There is also an important issue with the information you gave: “MacBook Air 13″, macOS 10.15” is inconsistent with a 2024 MacBook Air. 


macOS 10.15 is Catalina from 2019. A 2024 MacBook Air would normally be running a much newer version of macOS. So I would not order a battery yet.


Try this first:


  1. Connect the MacBook directly to its Apple charger and a known-good wall outlet.
  2. Leave it connected for at least 30–60 minutes, even if it continues to show 1%.
  3. Restart the MacBook while it remains connected to power.
  4. If possible, try another USB-C charging cable/Apple power adapter.
  5. Check System Settings >> Battery >> Battery Health and tell me exactly what it says.


If it remains at 1% after that, Apple recommends running Apple Diagnostics to determine whether the problem is the battery, charging hardware, or another component. (Apple Support)


What about the cost?


Because this is a 2024 MacBook Air, I would check the warranty before paying for a battery.


Apple says its one-year limited warranty covers manufacturing defects, including a defective battery, although normal battery wear isn't covered. (Apple Support)


Apple's repair page currently does not display a fixed battery price until the exact Mac model is selected, and Apple says the final price requires inspection. (Apple Support)

Originally posted at discussions.apple.com/thread/256362588