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If you have any questions, contact Customer Support at Official Apple Support
HT208856
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Apple Store is not working
You cannot login because your account has been locked.
If you have any questions, contact Customer Support at Official Apple Support
HT208856
OK
Signing in...
Posted on Sep 22, 2026 3:07 AM
Sep 22, 2026 12:04 PM in response to Dineshsheoran
Hello~ First finding the reason and enabling your account…see the link below by clicking on and reviewing the information there…
If your Apple Account is locked, not active, or disabled - Apple Support
Note… once inside the link above you may tap on other highlighted tabs of interest for further information. Also…
Contact Apple Support - Apple Support
~Katana-San~
Sep 22, 2026 4:28 AM in response to Dineshsheoran
If you see a message that says your Apple Account is locked or not active, you might be able to request access to your account by tapping Request Access right from the alert.
You can also request access to your account.
When you request access to your locked Apple Account, you might get an alert that says, “This Apple Account is locked and can’t be used” or your request might be denied.
If you can’t regain access to your Apple Account, you can either:
If your Apple Account is locked, not active, or disabled - Apple Support
Sep 23, 2026 3:26 AM in response to Dineshsheoran
Welcome and thank you for reaching out. 🤗
If you see a message that says "Your Media & Purchases account has been disabled", request reactivation for help.
Thanks again for reaching out. 👍🏼
Good luck! 👋🏼😉
Smiliñ 😎 Brian | Community Volunteer
Originally posted at discussions.apple.com/thread/256362560