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Photos in iCloud+ not showing

I have iCloud+ 50G plan. I bought it thinking my photos would go to the cloud but looking at my account, it states 0 images. I’m so confused.





[Edited by Moderator]

3 replies

When you tap on that "Photos 0 Items" icon, what do you see? I get this:

"Sync this iPhone" must be turned on.


If you need to save space on your phone, you can turn on Optimize Storage. Don't use it if you don't need it--but most of us eventually have so many pictures that we do need it.


iCloud Photos isn't really a backup, and iCloud Backup (which you haven't turned on either) is only a 1 day backup. You should be backing up your phone to an external drive or to a computer.


See this:

Understanding iCloud Photos - Apple Community


You have more the 50GB of photos stored on your device, so a 50GB plan is not going to be enough for storing those photos in iCloud. To see what data is currently stored in iCloud, you can look here, but there is no amount of managing your current iCloud storage that will fit 57GB of photos on your phone to that iCloud plan.

Manage your iCloud storage on your Apple device - Apple Support


Your options are:

  • Purchase a different iCloud storage plan to accommodate all those photos.
  • Since you currently are not saving much to iCloud, if you don't want to purchase additional storage, then it would be wise to cancel that plan and return to the free 5GB option. You would still want to backup your data to a computer though, where now you cannot even do an iCloud backup since there is not enough iCloud storage available due to the number of photos on your device. Your photos are at risk of being lost without a backup.

Hi Richard,


Sorry for the delay in my response. When I click on "Photos 0 Items" the below message pops up. So, if my photos are not going to the cloud, what is the purpose for paying for the 50g plan? What is going to the cloud?