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How to update Apple TV on iPad 7th gen and Samsung TV?

Turkish users located in Türkiye have recently been provided access to Apple TV with their iCloud subscriptions. I can access all the shows and my library on my MacBook and my iPhone. However an update is needed for the apple tv app on ipad 7th gen and samsung tv UE43TU8500UXTK. These two devices work the old app where I can only buy or rent movies but do not have access to shows. My IPad 7th gen is updated to version 18.7.10 and doesn’t receive any more software updates. I constantly check for app updates and tried removing and reinstalling the app as well as restarting the ipad. The tv has recently been updated and the apps are on auto update, although I still deleted the Apple TV app and reinstalled it just in case. Nothing worked. Is there anything else I can do or do I have to wait for an official update if it ever comes?

1 reply

3rd party devices seem to be having a delayed rollout for regions where Apple TV was added to iCloud Plus. Not sure if the iPad being on an old OS is related, but you can contact Apple support to inquire why that device is not receiving access.