Level 1 (41 points)

How to remove Focus on specific email accounts in iOS 27?

Down loaded ios27. Have 3 mail accounts and two have focus on, cannot remove it tried setting up a focus account and turning it on and off. Hard reset. Made sure all emails were checked but as soon as close focus it in checks the two emails again. Can anyone tell me how to get it off.

[Re-Titled by Moderator]

Original Title: Focus on email accounts

Posted on Sep 21, 2026 6:47 PM

3 replies

WheelieNick

Level 9 (74,110 points)

Sep 22, 2026 12:57 AM in response to tennmax

Hi there

Please try this

Merely toggling the Focus mode on and off won't work if a corrupt filter rule is stuck in the system files. You must remove it entirely:

Open the Settings app on your iPhone.
Tap on Focus and select the specific Focus profile you were experimenting with (e.g., Do Not Disturb, Work, or your custom account).
Scroll all the way down to the bottom section labeled Focus Filters.
Tap on the Mail icon filter.
Tap the red Delete Filter button at the bottom. Repeat this step for any other Focus profiles to ensure no background Mail restrictions remain active.

tennmax Author

Level 1 (41 points)

Sep 22, 2026 6:06 AM in response to WheelieNick

I deleted all focus except the driving and main focus. No filters for anything left. Still on two mail accounts. I’ll try apple support and see if they have anything.

tennmax Author

Level 1 (41 points)

Sep 25, 2026 8:53 AM in response to WheelieNick

All filters on focus have been cleared off. No filters but focus on email accounts still there.

Originally posted at discussions.apple.com/thread/256362343