User level: Level 1 (4 points)Hi, I purchased an iFit "Pro" membership direct from iFit with a new NordicTrack, but it cannot be activated until the "Train" membership I purchased through the Apple App Store expires. I cancelled it, but it will not expire for another 2 weeks -- how can I get it to expire immediately?
I don't care about a refund, just want to get access to the Pro membership now.
Posted on Sep 21, 2026 6:36 PM
User level: Level 10 (93,009 points)Sep 22, 2026 12:51 AM in response to 0No
Did you already contact the official Apple Support about that, if this can be done from their side?
You can select the phone numb4er for your country/region from this Apple Support page:
Contact Apple Support - Apple Support
Since you bought the new membership directly from the developer, maybe they can do something about that as well:
User level: Level 1 (4 points)Sep 22, 2026 5:27 AM in response to Ingo2711
Thank you, that phone number is what I was looking for!
User level: Level 10 (93,009 points)Sep 22, 2026 7:47 AM in response to 0No
You're welcome, all the best 🙂
Originally posted at discussions.apple.com/thread/256362334