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Suggestions for Unknown Callers features in Phone app

When I use the Phone app, many of the calls go to the Unknown Callers section.

I have several questions about the Unknown Callers. 


1. Can your app display the name of the caller (especially when the caller is a Business)?


2. Can your app automatically display the phone numbers which were received multiple times? These numbers may designate important phone calls but are not included in the Contacts section. I don’t like trying to do this operation manually since I need to examine every phone call. 


3. I receive hundreds of unknown calls and when I try to delete all of them I need to select each number individually. Is there a way to perform a “Select All” function and a “Delete All” function to save my fingers and time. The Mail app has these functions when I try to clear all of the Junk messages. 

2 replies

It's not "OUR" app, because no one on this user to user only forum is in any associated with Apple.


  1. Caller ID is a feature from your carrier, not Apple. Caller ID will show if the business or caller chooses to have their name shown.
  2. I do not believe the app tells you a number has called you multiple times.
  3. I use Classic View for the phone app and on the recents list with Classic View, you tan tap Edit at the top, then Select and a circle will appear to the left of each number and you can tap each bubble for all the calls you want to delete at the same time, then tap the Trash can to delete them.
  4. To use Classic View tap the Circle at the top right of the Recents Page with the three horizontal lines in it and tap classic.


If you want to share feedback with Apple directly, you can use this link --> Feedback - iPhone - Apple


I would also suggest that instead of using the Call Screening feature to filter all Unknown Callers, choose the Ask Reason for Call option. This weeds out the majority of Spam Calls while still allowing those from a legitimate person willing to say their name and the reason for the call. The result is that important phone calls still come through where you can mark those as a Known Number for future use without having the call being screened, and they won't appear in your Unknown Caller list.


Also, bulk deleting those is still possible using the new Unified style. Just tap the Edit button in the upper left and choose Select. Either tap each one, or with one selected, drag your finger to the bottom of the screen where it will scroll upward and quickly select each of those to delete all at once.