User level: Level 1 (4 points)Just swapped from IPhone 17 Pro Max which was running IOS 27 last week Monday to iPhone 18 Pro Max. Now I suddenly constantly get asked to enter PIN code to enable FaceId The 17 wasn’t doing it for the 5 days it ran it so I don’t think it has anything to do with iOS 27. Anyone else seeing this behavior?
Posted on Sep 21, 2026 2:14 PM
User level: Level 10 (280,982 points)Sep 21, 2026 2:16 PM in response to GShumway42
Have you established two-factor authentication for your Apple Account? You absolutely should do that. If not, expect to be queried about your identification frequently.
Two-factor authentication for Apple Account - Apple Support
User level: Level 1 (9 points)Oct 9, 2026 5:42 PM in response to sberman
It’s not related to 2FA, I’m having the same issue with iPhone 18 Pro. It’s asking for the PIN more frequently to unlock the phone, not to authenticate anything. I have 2FA enabled on this and last phone (17 Pro).
Originally posted at discussions.apple.com/thread/256362190