How to resolve Apple subscription billing issue with a new card?

My former card connected to my Apple subscription was disabled due to fraudulent activity. My new card will be issued sometime this week. I received billing issue and was wondering what should I do in this situation?

[Re-Titled by Moderator]

Original Title: Billing issue

Posted on Sep 21, 2026 11:21 AM

1 reply

WheelieNick

Level 9 (74,110 points)

Sep 22, 2026 1:41 AM in response to tamela101

Hi there

Please try this

If you have another valid payment method available (such as a PayPal account, a different debit/credit card, or mobile phone billing), you can add it temporarily:

Go to Settings and tap your name.
Tap Payment & Shipping.
Tap Add Payment Method and enter the temporary card or account details.
Once added, Apple will automatically attempt to charge this new method to settle the past-due balance.

What to do when your permanent new card arrives

Once your new card is issued, update your account to make it your primary payment option:

Navigate back to Settings > [Your Name] > Payment & Shipping.
Tap Add Payment Method and enter your new card details.
Tap Edit in the top right corner.
Move the new card to the top of the list so it becomes your primary payment method.
Tap the red delete button next to your old, disabled card to safely remove it.