User level: Level 1 (4 points)if I trade in my old phone do I haver to hand it over to store the same day or within certain period of days?
Posted on Sep 21, 2026 9:34 AM
User level: Level 10 (756,437 points)Sep 21, 2026 9:41 AM in response to soni93
If you do it at an Apple Store, immediately. Doing it later will get you credit, but it can't be applied to a previous purchase.
If you do it with Apple online, it's best if they get your old unit within 14 days.
If you do it at a different store, ask their staff.
(265012)
User level: Level 10 (242,520 points)Sep 21, 2026 9:51 AM in response to soni93
Depends on how you do the trade'in exactly.
If you trade it in during the purchase of a new iPhone at a physical Apple Store, you will need to hand it over at that moment.
If you purchase the new iPhone online, you will get a shipping box to send it back in and have 14 days to complete the trade in.
You can find more details about the process in Apple's Trade-In website. click here ➜ Apple Trade In - Apple
Originally posted at discussions.apple.com/thread/256362034