User level: Level 1 (5 points)Apple TV+ content not available in Apple TV Windows App after installing it (latest version). Apple recently enabled a new list of countries for Apple TV+ included in the iCloud subscription.
I downloaded the Apple TV app on a Windows machine to enable 4K playback but when installing the app, I do not get the Apple TV+ library. How can I get this?
I can access Apple TV+ fine from web, phone, TV etc.
Posted on Sep 21, 2026 4:48 AM
User level: Level 8 (41,662 points)Sep 21, 2026 1:28 PM in response to rilind229
There have been other reports and it would seem that 3rd party devices may be having a delayed rollout for regions where Apple TV was added to iCloud Plus. If it hasn't changed after a few days then contact Apple support.
User level: Level 10 (187,102 points)Sep 25, 2026 2:11 PM in response to LucidLoop
if it was me and I paid for an appletv subscription and it was abesent in the app on the device I was using and had login'd in with my appleID then I would
And or
Contact - Official Apple Support
And or
Contact - How to Contact Us - Apple
Or
Genius Bar Reservation and Apple Support Options - Apple
User level: Level 10 (187,102 points)Sep 21, 2026 6:11 AM in response to rilind229
when I launch the appletv app on win11 then the side bar from the top have [home] and then[apple tv] (which have replaced appletv+ as they no longer use that brand)
but it contain all the same apple produced material.
if this is not the case for your computer then if it was me then I would use
User level: Level 8 (41,662 points)Oct 18, 2026 11:54 AM in response to Shiketsu8
You would have to contact Apple to get an answer on why it hasn't rolled out to Windows yet. Apple TV is known for having a much higher bit-rate than other services so to rule out any connection issue run Speedtest. If it's verified that you are receiving more than 25mbps then you should let Apple know that there is an issue with the quality on the website.
User level: Level 1 (5 points)Sep 21, 2026 3:41 PM in response to Rudegar
Thanks. That's definitely not the case for me, I don't have anything akin to Apple TV, no content is showing in any of the options I have.
Going to reportaproblem only leads me to the purchases site aka where I can request refunds, so it seems the waiting game is the way to go here.
User level: Level 10 (152,038 points)Sep 26, 2026 3:37 AM in response to rilind229
… to enable 4K playback …
You would only be able to get 4K playback when connected to a 4K or better display in a proper HDCP chain. Any screen with lesser pixel dimensions than 3840×2160 would get 1080p, 720p, etc. resolution.
User level: Level 1 (8 points)Oct 18, 2026 11:21 AM in response to rilind229
It's been a month since Apple TV+ rolled out in my country and the Windows app is still the same for me. And when you try to stream on browser, it doesn't get any better than 480p resolution or something. (Yes, proper 4K monitor and HDCP chain. Gigabit internet. I can stream Netflix 4K HDR just fine.)
User level: Level 1 (8 points)Sep 25, 2026 1:48 PM in response to rilind229
Same issue. Apple TV+ is not there
Originally posted at discussions.apple.com/thread/256361830