Why is the Podometer not counting all my steps after ios27.0? Anyone else’s having the issue?
lynndoll10
User level: Level 1 (18 points)
User level: Level 1 (18 points)Steps not being counted
Posted on Sep 21, 2026 4:20 AM
5 replies
IdrisSeabright
User level: Level 10 (201,695 points)
User level: Level 10 (201,695 points)Sep 21, 2026 10:40 AM in response to lynndoll10
lynndoll10 wrote:
I’m using the pedometer app that came with the iwatch and my iPhone 17pro. They always worked prior to the last update.
There is no pedometer app that comes with the Watch. You can enable Health (it's on your phone) to count steps. Go to (on your iPhone) Settings>Privacy>Motion & Fitness and make sure it's enabled for Health. You will see the steps in the Activity app on your WAtch.
IdrisSeabright
User level: Level 10 (201,695 points)
User level: Level 10 (201,695 points)Sep 21, 2026 11:54 AM in response to lynndoll10
lynndoll10 wrote:
Whatever is on my iwatch is on my iPhone. I have all the latest updates on all of my devices. Everything was working fine before the last update. I was using the indoor walk icon while on my treadmill and it was not counting my steps. No I was not holding onto the treadmill. So apple fix it please.
Apple isn't here. This is a user-to-user forum.
It sounds as if you're using the Workout app. Are you seeing the section for steps, but it's not counting anything? Or is that section missing from the screen?
If the former, you may need to calibrate the watch. If the latter, you may need to change the fields that show.
Calibrate your Apple Watch for improved Workout and Activity accuracy - Apple Support
Customize workout views on Apple Watch - Apple Support
If you mean something else, please explain. The more details you give, the more likely (and more quickly) someone is likely to get you an answer.
Ingo2711
User level: Level 10 (93,009 points)
User level: Level 10 (93,009 points)Sep 21, 2026 9:24 AM in response to lynndoll10
Are you using a 3rd party app to count your steps?
Any Apple Watch paired to your iPhone?
If you look at the Fitness App on your iPhone, did it count the steps?
Does your Health App on the iPhone list your steps?
I have an Apple Watch Ultra 2 paired to my iPhone, both running watchOS / iOS 27
lynndoll10
User level: Level 1 (18 points)
User level: Level 1 (18 points)Sep 21, 2026 11:28 AM in response to IdrisSeabright
Whatever is on my iwatch is on my iPhone. I have all the latest updates on all of my devices. Everything was working fine before the last update. I was using the indoor walk icon while on my treadmill and it was not counting my steps. No I was not holding onto the treadmill. So apple fix it please.
lynndoll10
User level: Level 1 (18 points)
User level: Level 1 (18 points)Sep 21, 2026 9:34 AM in response to Ingo2711
I’m using the pedometer app that came with the iwatch and my iPhone 17pro. They always worked prior to the last update.
Originally posted at discussions.apple.com/thread/256361805