User level: Level 1 (4 points)"iPhone завис на Remote Management Hunan Tongyin, организация не отвечает, требуется отключение DEP. IMEI ***, есть коробка."
[Edited by Moderator]
Posted on Sep 21, 2026 3:07 AM
User level: Level 10 (93,009 points)Sep 21, 2026 3:57 AM in response to iskanderov
Translated by google:
>>The iPhone is stuck on "Remote Management" (Hunan Tongyin); the organization is unresponsive, and DEP removal is required. IMEI: ***; the box is available.<<
Sorry, but Apple can not disable the Activation Lock for managed devices:
...
If you have proof of purchase, as explained in this article, contact the official Apple Support.
You must be the owner of the device.
Apple may require proof of purchase. Proof of ownership must include the product serial number, IMEI or MEID.
Your data on the device will be erased.
If Apple unlocks Activation Lock on your device, all files and data stored on your device will be permanently erased. Please note, restoring your device from a local backup will re-enable Activation Lock.
We can’t unlock a managed device.
If your device is owned by a business or educational institution, please contact your IT department or manager. We also do not accept bulk requests.
Your device must not be in Lost Mode.
...
copied from: Additional Support - Activation Lock
Originally posted at discussions.apple.com/thread/256361779