User level: Level 1 (4 points)I ordered a MacBook Air M5 on August 19, 2016, and today I received 5 missed calls from ***. I checked online and found that this number belongs to Apple, but since I'm in Vietnam, how can I get them to contact me back or get in touch with them?
[Edited by Moderator]
Posted on Sep 21, 2026 12:18 AM
User level: Level 7 (20,243 points)Sep 21, 2026 11:14 AM in response to Tommm12
Tommm12 wrote:
I ordered a MacBook Air M5 on August 19, 2016, and today I received 5 missed calls from ***. I checked online and found that this number belongs to Apple, but since I'm in Vietnam, how can I get them to contact me back or get in touch with them?
I think I would try calling that number back.
Also, in the original communications that came with your order, there should be contact information through which you can track status of your order.
I am guessing that the order has been delayed but you should look into it with one of the above or the link that has already been provided for you. Or through this link:
Viewing & Changing Orders - Shopping Help - Apple
User level: Level 10 (211,627 points)Sep 21, 2026 1:10 AM in response to Tommm12
"Missed calls from Apple Singapore [...] regarding order status: I ordered a MacBook Air M5 on August 19, 2016, and today I received 5 missed calls from [...]. I checked online and found that this number belongs to Apple, but since I'm in Vietnam, how can I get them to contact me back or get in touch with them?"
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Getting Info Elsewhere:
These are just user-to-user forums. You are not chatting with Apple here. No one here, one these forums, has access to your account (and that is a good thing, BTW). So, that is why to contact Apple Support Directly.
Chat with Apple:
As for contacting Apple Support, there is no direct way to do so via phone in Nepal. So, play a hunch. Go here and select one of your items: https://getsupport.apple.com/. Once there, troubleshoot for a few moments(ie Network Issues), and then say something to the effect… “Oh! BYW: I need to followup with Apple on an order. Can you please assist me with this?”
User level: Level 10 (211,627 points)Sep 21, 2026 1:10 AM in response to Tommm12
"Missed calls from Apple Singapore [...] regarding order status: I ordered a MacBook Air M5 on August 19, 2016, and today I received 5 missed calls from [...]. I checked online and found that this number belongs to Apple, but since I'm in Vietnam, how can I get them to contact me back or get in touch with them?"
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IMPORTANT NOTE:
Keep Personal Info off of these Forums:
These forums are here for everyone out there to view. So, just be certain to keep personal information(Name and Photo) off of these forums and other forums too. Anyone out there can read this info. For your Security & Privacy: I have asked the host to rid of the image you've provided.
Originally posted at discussions.apple.com/thread/256361640