Apple watch activation lock

Greeting to Apple community, I have been using apple products genuinely as i have bought my apple watch 9 series 2 yeas ago, i was not using it constantly and i again decided to continue to rewear the apple watch but i was using iphone 14 then, using another Apple id and i selled it but when i bought Iphone 16 i decided to use new apple id, but i dont know that the previous apple id was paired to apple watch, and yesterday after 7 month of not using apple watch yesterday it shows that your apple watch needs activation lock and it has been locked, and i went to apple website for my account recovery but i dont think that i have benn remembering it, so please let me know the solution of it, please

Posted on Sep 20, 2026 7:30 PM

1 reply

steve626

Level 7 (20,243 points)

Sep 20, 2026 8:04 PM in response to saurab66

https://al-support.apple.com/#/

See the link above, Apple explains what to do.

(1) If you know your Apple Account and password

It sounds like you don't recall the password for that older Apple account associated with the activation lock so this probably does not apply..

(2) If you have forgotten your Apple Account password or need help recovering an Apple Account you can no longer access

This sounds like it fits your situation ... see the instructions in the link above.

(3) Need additional support? Start an Activation Lock support request.

You should look at the instructions for (2) and (3).