Apple Music playlists disappear from iPhone

• Did you recently have an Apple Music subscription that was cancelled or the payment lapsed?
• Are you sharing your Apple Account with another device where it could be deleted from there, which can also delete from your device when it is syncing the library. You can check other devices signed into your account by going to Settings > [name on top], and scroll to the bottom to view those devices.

doreen262 wrote:

Thanks for the reply. It's none of those things. And it has nothing to do with playlists I added by uploading CDs I had purchased. There's no rhyme or reason for the deletions of the playlists. Do you know if Apple is aware of the problem? D

I have not seen any documentation by Apple that they are aware of a bug with playlists being randomly deleted, where there would be a resolution in an update or server side fix. I have only seen that to be the case when the Apple Music subscription lapses resulting in Playlists created during that time are removed or when a user with a shared account deleted the playlist on their device. You can contact Apple directly and also send Feedback:

• Contact Apple Support - Apple Support
• Feedback - Apple Music - Apple

Thanks for the reply. It's none of those things. And it has nothing to do with playlists I added by uploading CDs I had purchased. There's no rhyme or reason for the deletions of the playlists. Do you know if Apple is aware of the problem? D