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Shpetim58
User level: Level 1 (26 points)

Siri AI Beta not working on iPhone 16 Pro after iOS 27 update

Siri AI Beta not working on iPhone 16 Pro after updating to iOS 27


Hello,


I have an iPhone 16 Pro and I updated it to iOS 27.0.


After the update, I joined the Siri AI Beta waitlist. I waited approximately 24 hours, and then the waitlist disappeared.


However, Siri AI still does not work correctly.


I have already tried the following:



  • Restarted the iPhone several times


  • Reset Network Settings


  • Set the iPhone Region to United States


  • Set the iPhone Language to English (United States)


  • Set Siri Language to English (United States)


  • My Apple Account / Apple ID is set to United States


  • Disabled AdGuard completely


  • Tested both Wi-Fi and mobile data


  • Reinstalled/updated iOS 27.0 using iTunes on Windows with Shift + Update (not Restore)


  • The iPhone was not erased

The Siri app is installed and appears on the Home Screen.


Interestingly, Siri can respond to some basic local interactions. For example, if I ask Siri something simple like “How are you?”, it can respond normally.


However, when I ask a question by typing or by voice that requires an actual response, I get:


“Sorry, something’s gone wrong. Please try again.”


I also previously saw:


“Adding support for Siri is in progress. Siri will be unavailable until the update is complete.”


That message eventually disappeared, but Siri AI still does not work properly.


At this point I have tried almost everything I can think of without erasing the iPhone.


Has anyone with an iPhone 16 Pro on iOS 27.0 experienced the same issue? Is there a known fix or is this related to Siri AI Beta activation/server-side enrollment?


Thank you.

Posted on Sep 20, 2026 4:59 AM

7 replies

WheelieNick
User level: Level 9 (74,110 points)

Sep 20, 2026 11:06 AM in response to Shpetim58

Hi this


Please try this


1. Force a Asset Re-download via Siri Voice

Changing just the voice forces iOS to check Apple's asset servers and restart stalled background downloads:

  1. Go to Settings > Siri > Siri Voice.
  2. Switch it to a different dialect or voice option (e.g., changing from US Voice 1 to British or Indian English).
  3. Exit Settings, wait a couple of minutes, and look for a subtle download progress message to start. Once complete, you can switch back to your preferred US voice.


If this is not working, you might want to give this to apple as feedback, please do so using this form Product Feedback - Apple

Apple is not actively participating on this user to user forums, therefore they will not see the feedback on here

Mac Jim ID
User level: Level 10 (105,996 points)

Sep 24, 2026 9:02 AM in response to rocoello

rocoello wrote:
same thing happening to me,

Remove any VPN, Firewall, Antivirus, or other network altering app. Also try starting up your Mac in Safe Mode and see if you get the same results.

Start up your Mac in safe mode - Apple Support (HK)


Your issue is slightly different than the original post and others that were reporting an issue on the iPhone and the troubleshooting tests would not be the same. There is no Safe Mode on the iPhone and the iPhone can also test between a Cellular/Wifi connection to compare the results.


With the Mac, you also have the ability to post the free EtreCheck report that provides additional information not found on an iPhone, such as the processes running in the background and processes that are hanging or crashed which can also be useful in troubleshooting.

How to use the Add Text Feature When Post… - Apple Community


rocoello
User level: Level 1 (8 points)

Sep 24, 2026 8:49 AM in response to Shpetim58

same thing happening to me,


Siri AI not working on mi 17 pro neither in mi MacBook Air m3.

no matter what the request is, it just takes a while for Siri to think just to say its having problems with the connection. Can't even ask for the weather or the time.

Surge74
User level: Level 1 (55 points)

Sep 29, 2026 3:11 PM in response to Shpetim58

If you see the grey app icon when you speak or Siri speaks, that’s the new Siri.

it’s absolutely terrible, however. So you are not missing much.

It can no longer do basic things like sending emails - it frequently stalls and simply doesn’t reply.

Waqrrkhn
User level: Level 1 (8 points)

Sep 24, 2026 12:46 AM in response to Shpetim58

My AI beta is not working in my phn since i updated from ios 26 and thier is no option of beta AI in siri option and still it is not working


Dad13-18
User level: Level 1 (14 points)

Sep 24, 2026 2:04 AM in response to Shpetim58

i Believe it’s most likely a bug however I’ve reported it on the feedbacks app this shows nobody has reported the same issue as I have and your describing


[Edited by Moderator]

Surge74
User level: Level 1 (55 points)

Sep 29, 2026 3:12 PM in response to Dad13-18

What “feedback app”? Where did you report this? I have quite a few bugs and issues to report.

Originally posted at discussions.apple.com/thread/256361131