iOS 27 new Screen Time parental controls not appearing in Family Sharing
I am the Family Sharing organizer for two 11-year-old child accounts. After updating all our devices to iOS/iPadOS 27, the new Screen Time parental controls are not appearing.
Devices/software:
My iPhone 17 Pro Max is running iOS 27. My iPad is running iPadOS 27. Both children’s iPhones and iPads are also running iOS/iPadOS 27. We have no other iPhones, iPads, Macs or Apple Watches that need updating.
Problem:
In Settings > Family, I do not see “View Family Devices” or “Get Started”. In Settings > Screen Time, I still have the previous “Downtime” and “App Limits” options rather than the new “Screen Time Schedule” and “Time Allowances”.
The new parental controls are also not available when I select either child in Family Sharing.
Troubleshooting already completed:
I have confirmed that all eligible family devices are running OS 27 and have restarted the devices. The issue remains.
Expected result:
I expected the option to migrate our existing Family Sharing parental controls to the new iOS 27 Screen Time system after all devices were updated.
Is there an additional step required for existing Family Sharing groups? Does the new Screen Time system require some time after upgrading before it becomes available, or is there another reason why “Get Started” is not appearing?