User level: Level 1 (4 points)why is my apple account say this Your account has been disabled in the App Store and iTunes. And how to resolve this issue
Posted on Sep 19, 2026 11:16 PM
User level: Level 10 (124,115 points)Sep 20, 2026 6:32 PM in response to AppleUsershome
Hello~ Start by clicking on the link below…
If a message says 'Your Media & Purchases account has been disabled' - Apple Support
If that doesn’t help …post back.
Also…
Contact Apple Support - Apple Support
~Katana-San~
User level: Level 10 (97,882 points)Sep 20, 2026 7:22 AM in response to AppleUsershome
Thank you for reaching out. 🤗
When "your account has been disabled in the App Store and iTunes," there is an issue with the payment method.
Check your payment method in Settings ➢ [your name] ➢ Payment & Shipping, ensure it’s valid and update if needed. Also, sign out and back into your Apple Account, then try again.
If it still fails, contact Apple Support directly.
Good Luck! 👋🏼😉
Smiliñ 😎 Brian
Originally posted at discussions.apple.com/thread/256360959