User level: Level 1 (22 points)Hi! Just set up an 18 Pro (iOS 27) and photos wont send through text messages. There is a blue line under the photo and I get a message was not delivered try again. Any advice? Thanks!
Posted on Sep 19, 2026 1:10 PM
User level: Level 10 (205,348 points)Sep 19, 2026 2:03 PM in response to A.Lord
A.Lord wrote:
Hi! Just set up an 18 Pro (iOS 27) and photos wont send through text messages. There is a blue line under the photo and I get a message was not delivered try again. Any advice? Thanks!
Troubleshoot here If you can't send or receive messages on your iPhone or iPad - Apple Support
If you're seeing photos to an Android, then contact your phone carrier and let them know, MMS/RCS is their feature.
User level: Level 1 (22 points)Sep 25, 2026 8:02 PM in response to Charlie327
Agreed. After 2 hours on the phone with Apple and another hour with Verizon I did a factory reset through i cloud (my idea) and everything works fine. Good Luck!
User level: Level 1 (22 points)Sep 19, 2026 3:57 PM in response to razmee209
It was an issue with Apple. Had to do a factory reset and now everything works.
User level: Level 1 (18 points)Oct 5, 2026 4:05 AM in response to A.Lord
I have the exact same problem. Apple senior support tech helping me. Told me to wait 2 days and check again as he says the photos and info is still transferring. I went to my Apple computer where the photos were and they are not there now. Very frustrating. My apple 17 pro which I traded in had no problem with this.
User level: Level 10 (205,348 points)Oct 19, 2026 4:43 PM in response to shwannah
shwannah wrote:
I just got my iPhone 18 pro max and I’m not able to send pictures in my text messages.
What is the difference between iMessage, RCS, and SMS/MMS? - Apple Support
User level: Level 1 (16 points)Sep 27, 2026 3:38 PM in response to A.Lord
Also issues with images sending. New 18 Pro Max. It isn’t every time or even ever image. But it is aggravating. Factory resetting a brand new phone is a hassle. I may do it if they don’t issue a bug fix. Will report back either way.
User level: Level 1 (18 points)Oct 6, 2026 12:07 PM in response to A.Lord
Just talked to a different specialist. We spent over an hour trying to find out why my text photos wont transfer over to my new 18pro. he said they were not recoverable. It's frustrating when one specialist tells me it sometimes takes days and another one tells me photos are not recoverable. This has been going on ever since I bought my new 18pro 4 days ago.Also there were several phone calls that were disconnected. Have always had faith in apple being able to solve a problem. I am slowly losing that faith. Hoping that these photos show up eventually.
User level: Level 1 (18 points)Oct 20, 2026 3:09 AM in response to A.Lord
Over 2 weeks now and I am still missing a lot of my text message photos from the Apple store's transfer from my 17pro to my 18pro. Also all my contacts were transferred from my Outlook account to Icloud. Another problem is the photos. The dates that they were taken were off by several days,months and years. Called Apple support over 6 times and things were made even worse. Not only that I'm now missing some text photos on my my Apple computer. Hate to sound negative, but from what I see i will have to live with these errors. Very displeased.
User level: Level 10 (205,348 points)Sep 19, 2026 4:01 PM in response to A.Lord
A.Lord wrote:
It was an issue with Apple. Had to do a factory reset and now everything works.
Glad you got it sorted out.
User level: Level 1 (8 points)Sep 25, 2026 6:20 PM in response to A.Lord
I have the same problem. Ready to go back to an older phone. Very frustrating!!
User level: Level 1 (8 points)Sep 25, 2026 8:47 PM in response to A.Lord
I did a reset all setting as suggested by Apple. This did not resolve it for me.
User level: Level 1 (8 points)Sep 28, 2026 4:14 PM in response to A.Lord
This is ridiculous! I had the 12 series with no problems now this!!!
User level: Level 1 (14 points)Oct 10, 2026 6:41 AM in response to A.Lord
Sooo… this is fun. So glad I made this purchase…🤦🏾♀️. I really don’t want to factory reset a brand new phone. Anyone find ANY other option?
User level: Level 1 (18 points)Oct 10, 2026 10:48 AM in response to A.Lord
Still some text photos have not transferred to my 18pro. Very disappointed.
User level: Level 1 (6 points)Oct 15, 2026 11:58 AM in response to Turte88
same here... iPhone 17 Pro was flawless and nothing but problems with photos on the 18 Pro.
User level: Level 1 (6 points)Oct 15, 2026 11:58 AM in response to GrownUpandTired
nothing yet.....
User level: Level 1 (14 points)Oct 19, 2026 4:39 PM in response to A.Lord
I just got my iPhone 18 pro max and I’m not able to send pictures in my text messages.
Originally posted at discussions.apple.com/thread/256360660