User level: Level 1 (4 points)iPhone says unavailable. This is forgot passcode I did not forget my passcode but when I push forgot passcode, it wants to reset the entire phone. How do I fix this without resetting my phone
[Re-Titled by Moderator]
Original Title: iPhone unavailable
Posted on Sep 19, 2026 10:04 AM
User level: Level 10 (105,996 points)Sep 19, 2026 10:13 AM in response to Angeleyez850
Your phone will need to be reset and that will wipe all data on it, assuming you are not given a time that you can try again. As long as you were backing it up like you should be, there will be no data loss and it can be restored from that backup.
If you did not enter the incorrect Passcode on your phone too many times then someone else did and it is now locked from any further attempts, either for a certain amount of time displayed on the screen or until reset. Even now with the correct Passcode you will not be able to unlock it.
User level: Level 10 (199,348 points)Sep 19, 2026 10:13 AM in response to Angeleyez850
iPhone says unavailable.
Unavailable is the message what will only appear when the wrong Passcode has been entered too many times.
If you did not enter the wrong Passcode multiple times, someone else....a friend a child, etc....did.
You will need to reset the iPhone and then restore the data back to the phone from your backup on iCloud or computer.
Originally posted at discussions.apple.com/thread/256360614