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denis_kkk777
User level: Level 1 (5 points)

iCloud+ Apple TV prevents changing country or region

I have an active iCloud+ 200 GB subscription in Ukraine.


Apple TV and Apple Arcade were recently added automatically to my iCloud+ subscription. I did not subscribe to Apple TV separately, and there is no option to cancel only Apple TV while keeping my iCloud+ storage plan.


When I try to change my Apple Account country/region to Poland, Apple blocks the change and says:


“You have one or more Apple TV subscriptions which must be cancelled before you can change your country or region.”


This creates a circular problem:


iCloud+ automatically includes Apple TV → Apple TV cannot be cancelled separately → Apple TV blocks changing country/region → the only visible workaround is cancelling the entire iCloud+ plan.


I use about 155 GB of my 200 GB iCloud storage, including Photos and backups, so cancelling my entire storage plan just to change the App Store region is not a reasonable workaround.


Has anyone else encountered this since Apple TV was bundled with iCloud+? Is there any way to remove only the Apple TV entitlement or change the country without cancelling iCloud+?

Posted on Sep 19, 2026 7:41 AM

6 replies

gökdeniz80
User level: Level 1 (18 points)

Sep 26, 2026 9:59 AM in response to denis_kkk777

Update: I fixed it by refunding the iCloud+ subscription. It got refunded after a day and I got a mail saying my iCloud storage is full. I quickly changed countries and resubscribed and lost nothing hope this helps.

gökdeniz80
User level: Level 1 (18 points)

Sep 23, 2026 10:00 AM in response to denis_kkk777

I have the same issue. Contacted support and she said “our engineers are aware of this issue and are working on it”. She suggested I should wait for the solution they come up with or just refund my iCloud+ subscription and lose everything lmao.

vazandrew
User level: Level 8 (41,662 points)

Sep 23, 2026 10:53 AM in response to gökdeniz80

I do understand. The original poster stated that Apple TV was added to their iCloud subscription, which they did not subscribe to and wanted to remove it since there is no interest in that service. In trying to switch countries the message appeared “You have one or more Apple TV subscriptions which must be cancelled before you can change your country or region.”


Changing countries is not permitted unless you have moved and now reside in a new location, and in the latter case cancelling current subscriptions will always be required before you can switch regions. That is not an issue nor is it a new stipulation.


As I explained, Apple TV is simply part of the iCloud subscription in that region for no additional cost. Separate subscriptions for that service are being phased out, and iCloud will now grant access to it as part of that subscription. If you are not interested you can simply choose to not use it.


iCloud+ Now with Apple TV & Apple Arcade Included

vazandrew
User level: Level 8 (41,662 points)

Sep 19, 2026 12:45 PM in response to denis_kkk777

In that region Apple TV and Arcade are now bundled with iCloud for no extra cost, hence why they were added automatically. If you aren't interested in one or both of those services you can simply choose to not use them.



GurolC
User level: Level 1 (8 points)

Sep 28, 2026 8:01 AM in response to vazandrew

I don’t want to use Apple TV and I want to cancel it but I want to continue to use my current iCloud storage without loosing data and change the country.

vazandrew
User level: Level 8 (41,662 points)

Sep 28, 2026 2:16 PM in response to GurolC

Then just don't use it. It is included as part of the iCloud subscription, it isn't a separate subscription nor has the price increased.

Originally posted at discussions.apple.com/thread/256360536