Apple Music Crashing on iOS 27

Yes, VPN's will commonly cause problems when accessing content from Apple Servers. Turning one off will not likely resolve the problem, and it would need to be uninstalled, similar to the reset of the Network Connection. Apple even provides a Support Article for VPN use on their services with the solution to remove them if you are experiencing issues.

If your device has network connectivity issues, check for VPN and other third-party security software - Apple Support

Apple is not likely to fix a problem when using your VPN, and it will have to be that provider that will need to provide a fix. Many times OS updates and patches will close holes in security that are also used by a VPN and they will not work correctly until the developer updates their software without using this exploitable vulnerability. Other times, service providers such as Apple, and many banks will not allow access to their servers when a VPN is detected in order to protect fraudulent use of their services that are region restricted.

I am getting the same issue but not using a VPN or private relay at all. The only workaround I've found is to mash any Music menu button besides the music home page before the app crashes again. An element on the home page must be the cause.

Same issue here: iOS27, iPhone 18 Pro; Apple Music app immediately crashes on opening when it tries to open its Home screen. No VPN. I can get around it *if* I am fast enough to switch the Music app to a non-Home tab, but it's taking a good 5-10 tries to make that happen.

Will note I just upgraded to an 18p phone from an 11p. I didn't have this issues on the 11p. I first had this app crash like this on day 1 with the new phone, while it was doing the initial download of a ton of playlist content (thousands of songs) as I was also playing around in the app. Rebooting the phone didn't help, but uninstalling the app entirely did. (After that the downloads went fine without the issue coming back.)

It's been working fine the last week+, but last night the app started crashing again, without any background tasks going on that I'm aware of (no mass downloading, etc.). I'm hoping to avoid reinstalling and redownloading everything again, but rebooting the phone does not help anything, there is no VPN, and so far, only the other user's suggestion to immediately switch off the Home tab when the app loads helps at all.

Really hoping this gets fixed sooner than later. I like AM, generally, but I'm already incredibly frustrated with how Apple Music messes up my Library by constantly splitting albums up across editions, and a Quobuz sub to replace it looks more enticing each day.

Такая же проблема, никогда не использовался впн, вылетает только на вкладке "Home". Помогает только быстро выбирать другую вкладку в меню, перед тем как вылетит.

I don't think this is purely a VPN problem. While I have VPN profiles installed, none of them are configured to connect automatically and I rarely, rarely use them. (I work in tech and I might use a VPN once every 3 months or so for 10 minutes to test something "remotely")

I have been working with Apple Support on what we think is an unrelated issue - my Passwords and Keychain iCloud sync wouldn't turn on. I would toggle it on, it would immediately toggle it back off again and no error messages were given.

In the process of tracking that issue down, I know that the Music Home Page issue doesn't go away after a reinstall of the Music app, using Reset Network Settings or Reset All Settings. It also didn't get better after I did a full erase of the iPhone and restore from a local encrypted backup. The problem persisted even after I removed all of the VPN profiles (as part of troubleshooting the Keychain issue).

The issue does go away when you turn off library sync. Before I realized you could click on a different tab right away when I would get "stuck" on the Home tab I would turn off library sync, change the tab, then turn it back on.

I'd be curious what people's music libraries look like that are affected by this issue and if that might be a contributing factor.

I have a music library dating back to 2002 and I was subscribed to iTunes Match up until 2021 or so, when I switched over to Apple Music. My library has a good deal of music ripped from my personal CD collection, most of which didn't match back in iTunes Match days but was uploaded since they were local/regional acts and/or live shows. I was very attentive to those uploaded tracks, making sure I had proper tags along with album art tagged into the files so that they would display properly on my iPod.

I'm wondering if this Home page bug in Apple Music has to do with people with non-Apple Music tracks in their library, since it doesn't seem to be affecting a large number of people and wasn't caught in beta?

Replying to my own post to add that I installed the latest iOS update and tried offloading and reinstalling the app. Neither worked. I got curious and tried Apple Music on my iPad Pro and am seeing the same crashing behavior on iPad. Windows 11 install of Apple Music app runs fine (as it ever did). This does not appear to be a device-specific issue.

Same here on ios 27... the issue seems for sure to be on the home page as when I quickly smash the New, Radio, Library or Search button it will open and remain open. But once I tap the Home button it will crash again...

Deleted Apple Music, redownloaded it, turned phone on and off, deleted any possible VPN apps but no avail... so for sure it seems to be a Home page issue.

Well, I am finally glad to see I am not the only one this is happening to. I've tried all suggested solutions and nothing resolves this. I sure hope an software update fixes it.

Me pasa lo mismo con el iPhone 15 Pro. Ya reinstalé la aplicación y sigue cerrándose. Espero que lo arreglen pronto