Mac cannot connect to icloud

Mac cannot connect to icloud because there is a problem with my apple account

Posted on Sep 19, 2026 1:42 AM

6 replies

Ingo2711

Level 10 (93,009 points)

Sep 19, 2026 3:43 AM in response to JPSanto

Did you try to log out of your Apple Account in the System Preferences and log in again after a restart?

You might have to fill in your Apple Account password a couple of times in different dialog windows, but after that your Apple Account should work without error messages.

Ingo2711

Level 10 (93,009 points)

Sep 19, 2026 2:23 AM in response to JPSanto

Can you tell us the exact error message?

Can you log into your iCloud account, using your browser?

Are you logged into your Apple Account on other Apple devices, for example your iPhone?

Did you already have a look at the troubleshooting in this article?

If your Apple Account is locked, not active, or disabled - Apple Support

JPSanto Author

Level 1 (12 points)

Sep 19, 2026 3:11 AM in response to Ingo2711

Yes

To answer your questions.

I am logged in to my account on the mac too!

This message pops up when I open system settings.

When clicking the blue button on the attached image it just opens system settings and no more.

Very weird and worrisome ...

[Edited by Moderator]

JPSanto Author

Level 1 (12 points)

Sep 19, 2026 4:48 AM in response to Ingo2711

Do you mean like sign out out of each apple device and restart each and sign back in ?

My watch no longer unlocks Mac and I think might be because of that issue ...

They're all shown in the findmy app though as signed in to the only apple account i have.

JPSanto Author

Level 1 (12 points)

Sep 19, 2026 3:14 AM in response to JPSanto

Thanks for edit moderator.

Ingo2711

Level 10 (93,009 points)

Sep 19, 2026 5:03 AM in response to JPSanto

No, not on every device, just the Mac.

Originally posted at discussions.apple.com/thread/256360320